shipments
We send all our products with a 24/48h courier service with SEUR, the company collects the packages in our warehouse at 2:00 p.m., so if you order after 12:00 p.m. it will be shipped the next day.
If you need to know where your package is at all times, the transport company will send you an SMS and an email so that you can track your order. You can also contact the transport company on the free phone number: 800009554 .
We ship to all of Spain (except the Canary Islands, Ceuta and Melilla)
Shipping cost:
PENINSULA, BALEARIC ISLANDS AND PORTUGAL
- Orders under €20 ➝ €2.90
- Orders over €40 ➝ FREE
EUROPE
- European market orders ➝ 10 euros
INTERNATIONAL
- International market order ➝ 25 euros
In the event that a package is returned UNDELIVERED, a cost of €8 will be applied. This includes the cost of shipping back to our warehouse and the cost of the new shipment. A free shipping coupon will then be sent to offset the cost of a new order.
In the case of cancellation of the order, once it has been returned, the shipping price (€2.90) will be deducted from the amount.
In the event that a package is returned UNDELIVERED in the Balearic Islands or Portugal, the procedure will be the same using the shipping price as a basis.
At Fundación Cudeca we try at all times to keep the information related to stock updated, therefore, if a product is out of stock, it will normally be notified before the order is confirmed. If for any reason such prior notification is not possible, you agree to communicate it as soon as possible.
Given this eventuality, the client will have the right to totally or partially cancel the order, and to reimburse the corresponding amount.
